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    News

    Troubleshoot for installing thermal printer Driver on Windows 8

    • Author:Hans
    • Source:Original
    • Release on :2014-10-14

    If failure occurs while installing our printer driver on Windows 8, please follow the steps
    as below:
    1. Place the mouse in the lower right corner ,
    Choose “SETTINGS”....Select "Change PC Settings".... Then “GENERAL”...... Go to the bottom 
    and select “ ADVANCED STARTUP”.... Click “RESTART NOW”....Then select
    “TROUBLESHOOT”-------> “ADVANCED OPTIONS” --------> “STARTUP SETTINGS” and select
    “RESTART”.
    2. When the computer reboots, Press the key 7for "Disable driver signature enforcement".
    3. Install our printer driver again. If there is any warning message coming out , please select
    “continue anyway” (like on windows xp,windows vista,windows 7).